A. Madrid Windbreaker
Stadium Version- Order a size up for a looser fitting jersey; jerseys do tend to run a bit slim!
Player Version- Order a size up as they do run a size smaller if you'd like a looser running jersey order up to two sizes up!
Jerseys can be returned/exchanged if jersey is recieved damaged or wrong item is sent. We do not accept returns or exchanges on customized jerseys. You have 24 hrs to make any change to your order after this if youd like to cancel an order there will be a $10 charge per jersey,$30 charge per cleats, and a $20 charge on tracksuits.
"I ordered today, when will my item(s) arrive?"
All orders will be fulfilled in 9-12 business days time and will be shipped out once everything is organized.
"Where can I find my tracking number?"
After you place an order, please allow time to process and ship everything out. After we ship your item(s), you'll receive an e-mail from us providing the tracking number and with what service it was shipped through.
"After shipped, how long does it take to arrive?"
Depending on your regional zone, delivery times can vary from 1-4 days (excluding Saturday and Sunday). We ship only through First Class and Priority Mail provided to us by USPS. Depending on the class of mail, most orders will take 3-6 days to deliver to or in your mailbox. Please check your mailbox often after you've received confirmation that item(s) has/have been shipped.
"What's the average shipping time from when I order until it arrives?"
All orders will be processed in a timely manner given the volume of orders we have to organize. For this reason, we give a warning of 2 additional business days if orders don't arrive exactly on time. Our delivery time is 15-21 days depending on your regional zone in the US.
International delivery time varies anywhere between 10 and 25 business days. This is due to the reason that we use a third-party service to ship international orders.